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Privacy Policy

We only share information with trusted third parties if you have given us permission to do so when creating your account. We do reserve the right to disclose pertinent information in certain circumstances clearly stated in the Privacy Policy of our terms & conditions. 

Collectif.co.uk.Ltd operates a fraud prevention policy and undertakes searches for the purpose of verifying your identity & details. Agencies we use may check details you supply against particulars on any database (public or otherwise) to which they have access. They may also use your details in the future to assist other companies for verification purposes. By submitting your order you agree to this.

Enquiries should be directed in the first instance to:-

Customer Services, Collectif.co.uk. Ltd, Unit R2B Warehouse K, 2 Western Gateway London, E16 1DR, United Kingdom


Cookies on Collectif.co.uk 

To comply with recent legislation, we’d like to give you more information about how we use “cookies” on the Collectif Website. We take your privacy very seriously and are a registered data controller under the Data Protection Act 1998. If you would like more details, please read our full Privacy Policy.


What are Cookies?

The cookies we use on our site are tiny data files collected by your web browser and stored on your computer, mobile phone or tablet when you visit certain web pages. Please be assured that cookies don't harm your computer and our cookies do not contain any personally identifying information, such as credit card details. 

We use the encrypted information collected by them to help improve your experience of our site For example, by enabling us to store items in your shopping basket between visits, remembering your preferences and remembering you when you log into our site and helping us to identify and resolve errors. 

To ensure you get the best online shopping experience when using our site, we’d encourage you to accept all cookies from our Website and any of our carefully selected partners on your computer, tablet or mobile phone. Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent that. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences. If you disable all cookies on your browser, you will not be able to purchase items on our site but you will still be able to browse the site.


Our Cookies

Our cookies don't store sensitive information such as your name, address or payment details: they only hold a reference that is linked with the way you use our site. These cookies enable you to shop on the Collectif website. Without these cookies, you would be unable to add products to your basket, sign in to your account, change product image size and complete purchases on the site. If you would prefer not to accept these cookies, you can change your browser settings to do this.

There are a number of types of cookies:-

Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Basket”.

Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.

Customer preference cookies – when you are browsing or shopping on our site, these cookies will remember your preferences, so we can make your shopping experience as seamless as possible, and more personal to you.

Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns. 

Social cookies – These cookies are set by the social networks (Facebook, Twitter, Google+, YouTube, etc) and allow you to share content from the Collectif site with your friends on social networks. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them. In addition we enable you to share content from our site.

Email cookies - these cookies are dropped onto your web browser by our email provider to monitor the performance of our email campaigns. These cookies contain no personal information, and are solely for the purpose of displaying the most relevant River Island product & offers to you. 


By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. 

Further information about cookies can be found at www.aboutcookies.org please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site.