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Is there anything I can't return?

All items returned to us must be in a re-sellable condition. This means returned items must be unworn, free of stains, odours, and animal hair. Items must not be damaged, and must be returned with the original labels still attached. 

If any items are received in an unsellable condition, they will be posted back to you.

For reasons of health and hygiene, we are unable to accept any lingerie, hosiery or pierced jewellery as returns. Swimwear must be tried over underwear, and any hygeine seals must be intact or your right to return will be affected.