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Easter Egg Hunt

Easter Egg Hunt Terms and Conditions

THE PROMOTER
The promoter is Collectif.co.uk

THE PRIZE
The title of the prize is ‘Easter Egg Hunt.

HOW TO ENTER
The promo will run from 16:00 on Tuesday 16th April 2019 (the "Opening Date") to 23:59 on Monday 22th April 2019 (the "Closing Date") .
Find the eggs inside our favourite products for exclusive discounts - 5%, 10%, 15% or Free Delivery. The code can be applied to any online retail order ONLY

Please note only one code can be applied once per order



ELIGIBILITY
The prize is only open to all customers aged 18 years or over, except: Wholesale customers
The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize.

THE PRIZE
The prize is 5%, 10%, 15% and Free Delivery discount codes
The prize is not negotiable or transferable.


CLAIMING THE PRIZE
When found you can apply the discount code to your basket. You can ONLY apply each disocunt code one time per customer, per order.
The Promoter does not accept any responsibility if you are not able to take up the prize.

GENERAL
If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the prize.
The Promoter reserves the right to hold void, suspend, cancel, or amend the prize draw where it becomes necessary to do so. 


Q&A:

Q: How do I get the promotion?
A: Please make sure you log in to your Collectif account before entering our sale code. If you don’t already have an account, you can set one up here:
https://www.collectif.co.uk/register

Please then ensure the code is entered and has been redeemed before making payment, as this cannot be applied retrospectively



Q: What brands I can apply the codes?
A: The offer will be valid on all brands and items. You will not be able to purchase gift vouchers using this code however.


Q: I have an already existing  gift voucher/credit note. Can I use this in conjunction with the sale code?
A: The short answer is yes, you can! Our gift vouchers are now issued in the form of e-wallet credit. Therefore to use your gift voucher just shop away as usual, enter the promo code at checkout, click ‘checkout & pay’ and follow instructions on the next page for e-wallet payments.


Q: I have an already existing discount code. Can I use this in conjunction with the sale code?
A: Unfortunatelly Easte egg hunt discount codes are not valid in conjuction with any other discount code or promotion.

Q: I forgot to add the code to my order. Can you refund me the discount if I contact you?
A: We're very sorry, but we are unable to apply any codes retrospectively and/or refund any difference in price created by the code. Please ensure you have applied the code and that the discount has been applied to your basket before placing your order.

Q: I bought something previously but now it’s cheaper with the code, can you refund me the difference if I contact you?
A:  Unfortunately if the prices were correct at time of purchase, then we are unable to refund you for any price reductions made after this time.
This means if you find an egg with a larger discount after placing your order, we will unfortunately not be able to make any price adjustment

Q: I’ve just found something else that I want to buy, but I’ve already placed my order! What can I do?
A: We cannot amend orders in any way once they have been placed - this includes adding items to your order and combining orders to save postage. However, the code can be used as many times as you like, if you would like to place an additional order.

Q: Can I buy gift vouchers with discount code during this promotion?
A: Gift vouchers are not included in the promotion, however you can buy them without the code.

Q: Does this code apply to your London and Brighton stores?
A: We will be running an similar promotion in store, unfortunatelly any online disocunt code cannot be applied in store.

Q: I bought an item(s) using the code and want to exchange it, but now it’s more expensive. What can I do?
A:  You can return items for a refund or credit note. You will be given the amount spent on that item so unfortunately you will not receive the voucher offer on any exchanges.  You will be able to use a credit note on any items so this mean you can use that for any future promotions we run.

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